At Cepal, we are constantly seeking new ways to enhance your experience. Our new collaboration with Tora Wallet, licensed by the Bank of Greece as an Electronic Money Institution, enriches the available payment methods we provide for your convenience, under the “Cepal Easy Payments” Program.
Discover the new cash payment option without any charge through the certified network of Tora Wallet agents in OPAP stores, and save time by making your payments every day at more than 2,500 locations across Greece!
With Cepal’s new payment service, you enjoy flexibility, speed, and security in paying your installments, because you can:
The option to pay at the network of certified OPAP stores is intended for individual debtors who wish to pay their loan obligations in cash and belong to the Cosmos, Galaxy II, and Orion X portfolios. In the future, it is expected to expand with the inclusion of even more portfolios.
With the new payment service, paying your installments in cash can be done easily and simply in just four steps!
Especially for your first transaction, you will need to visit specific OPAP stores, which you can find on the website https://www.tora.gr/shmeia-eksupiretisis by selecting “Loan installment payment – identity update (1st transaction)”.
For every subsequent transaction, you can visit any OPAP store in the extended network, which you can find on the above website by selecting “Loan installment payment”.
For any questions or clarifications regarding your debts, you can contact Cepal’s customer service department daily, Monday to Friday, between 09:00 – 18:00, at (+30)2130886600.
For your identification, you need to have with you a valid document that verifies your identity, specifically:
Find out again how you can update your identity verification details at Cepal, if you are an individual – private person, at https://www.cepal.gr/operation-framework/preventing-and-combating-money-laundering-and-terrorist-financing/?lang=en.
During your visit to the certified OPAP stores, for the completion of your transaction, you will need to mention:
Our company’s choice to collaborate with Tora Wallet was made considering the extensive expertise it has in payment services and the convenience of transactions it offers to the public – always with maximum security. Now, you have the option to make cash payments at over 2,500 OPAP store locations across Greece, from 10:00 a.m. to 10:00 p.m., weekdays and weekends, saving significant time in your daily routine
To find the nearest store to you, visit https://www.tora.gr/shmeia-eksupiretisis and discover the stores offering the “Loan installment payment” service as well as the more specialized network for “Loan installment payment – identity update (1st transaction)”.
*Please note that within the framework of the aforementioned assignment of payment services for the managed Claims, during your visit to the OPAP store, personal data (such as name, father’s name, date of birth, and ID number) concerning your debt will be transferred from Cepal Hellas to Tora Wallet for the purpose of servicing these Claims and your identification by Tora Wallet. For the processing of your personal data by the Acquirers and Cepal Hellas Loan and Credit Claim Management Company SA, please visit the website of Cepal Hellas Loan and Credit Claim Management Company SA at https://cepal.gr/operation-framework/data-protection/?lang=en
For the processing of your personal data by Tora Wallet, you can refer to the Tora Wallet website at www.tora.gr/terms/.